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Changes to Terms and Conditions
Effective Date: [Insert Date]
Welcome to Joshdev Gifts. These Terms & Conditions govern your access to and use of https://joshdev.in and your purchase of products through our website. By accessing our website or placing an order, you agree to these terms.
1. About Joshdev Gifts
Joshdev Gifts is an online store offering physical gift products and related items to customers in India.
Business Name: [Insert registered legal business name]
Business Address: [Insert complete business address]
Customer Support Email: [Insert support email address]
Contact Number: [Insert contact number, if applicable]
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are under the age of majority, you must use the website with the involvement of a parent or legal guardian where required by law.
3. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions and prices are accurate.
However, minor variations in colour, appearance or packaging may occur because of screen settings, manufacturing differences or product presentation.
If a product has a material defect or differs significantly from its description, your rights under applicable consumer-protection laws remain unaffected.
4. Product Prices and Payments
All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Applicable taxes, delivery charges and other fees will be disclosed during checkout where required.
We accept UPI and other payment methods made available through our payment providers.
An order is not considered successfully paid until payment confirmation is received. If an amount is debited but the order fails, the payment will be investigated and any eligible refund will be processed.
Joshdev Gifts does not intentionally store customers’ UPI PINs, card PINs or payment passwords. Payment processing may be handled by third-party payment service providers.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
We reserve the right to decline or cancel an order where there is a genuine reason, including product unavailability, pricing errors, suspected fraud, payment failure or delivery restrictions.
If an order is cancelled after payment, any amount refundable under applicable law and our Refund & Cancellation Policy will be returned through the appropriate payment channel.
An order confirmation email or message does not necessarily mean that the order has been dispatched.
6. Shipping and Delivery
We currently intend to deliver products within India, subject to service availability at the customer’s address.
Estimated delivery dates are indicative and may be affected by courier delays, weather, operational issues or circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information. Additional delivery attempts or charges arising from incorrect information may apply where reasonably justified and disclosed.
Nothing in this section excludes any remedy available to customers under applicable law for delayed, failed or undelivered orders.
7. Cancellations, Returns and Refunds
Order cancellations, returns, replacements and refunds are governed by our separate Refund & Cancellation Policy, which forms part of these Terms & Conditions.
Please review that policy before completing a purchase.
Nothing in our policies limits any mandatory rights or remedies available to consumers under applicable Indian law.
8. Customer Responsibilities
You agree to:
- Provide accurate contact, billing and delivery information.
- Use the website for lawful purposes.
- Avoid fraudulent transactions or unauthorised payment activity.
- Refrain from attempting to disrupt, damage or gain unauthorised access to the website.
- Respect our intellectual property and the rights of third parties.
9. Intellectual Property
Unless otherwise stated, the website’s text, photographs, graphics, logos, branding, product descriptions and other content are owned by Joshdev Gifts or used with appropriate permission.
You may not reproduce, distribute, modify or commercially exploit such content without prior written permission, except as permitted by law.
10. Third-Party Services
Our website may rely on third-party services, including payment gateways, courier companies and website service providers.
Your use of those services may also be subject to their own terms and privacy policies. Joshdev Gifts is not responsible for independent third-party actions beyond its legal responsibilities, but this provision does not exclude any liability that cannot lawfully be excluded.
11. Limitation of Liability
To the extent permitted by applicable law, Joshdev Gifts shall not be liable for indirect losses arising from the use of the website that were not reasonably foreseeable.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, gross negligence where applicable, statutory consumer rights, or any other liability that cannot legally be excluded or limited.
12. Privacy
The collection and use of personal information are governed by our Privacy Policy. By using the website, you acknowledge that personal information may be processed as described in that policy and as otherwise permitted or required by law.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. The revised version will be published on this page with an updated effective date.
Changes will not remove rights that customers are entitled to under applicable law.
14. Governing Law and Disputes
These Terms & Conditions are governed by the laws of India.
Disputes shall be handled by the competent courts or authorities having jurisdiction under applicable law. Nothing in this clause restricts a consumer from exercising a right to seek redressal before a consumer commission or other competent forum.